Platform · Social Media
Mentient pulls brand mentions from the social platforms your buyers use into one feed, scores each with Claude, and alerts you when one needs a reply.
Start Monitoring Social MediaOne Feed
One feed across platforms
Minutes
Typical Detection
24/7
Scanning
B2B conversations scatter: the complaint starts on Facebook or Instagram, gets dissected on Reddit, and resurfaces in a LinkedIn post a week later. Checking each platform by hand means whichever one you skipped today is where it happened. One monitored feed, with every mention scored the same way, is the version of social media monitoring that survives a busy quarter.
Mentions from your social channels and the open web, deduplicated and scored in a single stream.
AI reads posts in full, so a screenshot dunk and sincere praise stop landing in the same column.
A story moving from Facebook or Instagram to Reddit gets flagged as one accelerating narrative rather than two quiet blips.
Immediate pings for negative spikes, a weekly digest for everything ambient.
Rival brands tracked across the same platforms, with share of voice charted over time.
7 and 30 day sentiment charts that tie perception moves to launches and news.
Type your brand name / Add keywords and competitors if you want them. About five minutes, and no sales call anywhere in the process.
Continuous scans across covered platforms, with history backfilled.
Summaries and reply drafts arrive scored, with the urgent items flagged for today.
For the Social Media Monitoring, Facebook, Instagram, Reddit and the open web are the deepest coverage, with X alongside. Platform APIs change often, so check the current list with support if a specific network is critical to your evaluation.
Monitoring, primarily: individual mentions, scored and routed for response. The aggregate trends that listening promises accumulate in your dashboard as a byproduct. Our blog has a full comparison of the two terms if the vocabulary matters to your evaluation.
Yes, email and Slack both, with per-keyword rules so launch-week terms page you and evergreen terms wait for the digest.