Platform · Reddit
Mentient scans every public subreddit around the clock. Our Smart AI reads each thread in context, scores the sentiment, and pings you while joining the conversation can still change how it reads, not after the thread has already made up its mind about you.
100K+
public subreddits covered
Minutes
typical detection time
24/7
continuous scanning
A Reddit thread comparing tools in your category is often the first organic result for exactly the query your buyers type. One offhand "anyone using this?" post can steer purchase decisions for years after it was written, long after the original poster has forgotten it exists. A Reddit monitoring tool that only checks for your exact brand name misses the threads that matter most, the ones where people are comparing you to someone else and never mention your name at all.
Posts and comments across more than 100,000 communities, including the smaller, niche subreddits where B2B buyers ask for recommendations by name.
Smart AI reads the whole thread rather than a keyword window, so a sarcastic "great job on the outage, guys" lands in the right column instead of getting counted as praise.
Email or Slack, with the thread linked, summarized, and scored, while it is still small enough to answer without it looking like damage control.
Suggested responses written for the community's tone rather than a corporate one. A person reviews and posts every reply, nothing ships automatically.
Add competitor names alongside your own through competitor tracking, and watch their pricing complaints and churn threads land in the same feed as your own numbers.
Negative mentions climbing faster than your normal baseline trigger an urgent alert that jumps every other queue in the dashboard.
How it works
Type your brand name, add keywords and competitors if you want them tracked too. About five minutes, no sales call required anywhere in the setup.
Every public subreddit gets scanned on an ongoing basis, and your mention history gets backfilled from the first pass so you're not starting from a blank dashboard.
Alerts, sentiment scores, summaries, and reply drafts land in the dashboard and your inbox, so answering the urgent thread and reading the weekly digest are two different, clearly separated tasks.
Who it's for
Catch a thread while it is still one thread. See which complaints are gathering momentum and which wins are worth amplifying, before either one becomes the story someone else tells about you.
Unfiltered feature requests and objections from the people who would never bother filling in a survey. Every mention gets scored for topic and intent, so a recurring theme surfaces instead of drowning in a feed.
Spot a frustrated customer venting in public before it turns into a churn conversation, and reply with a draft grounded in your own knowledge base instead of starting from a blank box.
Reddit threads rank in Google, get cited inline by Perplexity, and sit inside the training data the major AI engines draw on when someone asks them to recommend a vendor. A single thread keeps shaping buyer decisions long after it drops off the front page. Most of those threads never tag your handle or link your site, which means keyword tools and backlink trackers never see them at all. Reading every public subreddit in full context, the same approach behind our AI search visibility feature, is the only way an untagged comparison thread still reaches you.
FAQ
Every public one, posts and comments both. Private and quarantined communities are closed to every monitoring tool, ours included, so no vendor can honestly claim otherwise.
Minutes, typically, from post to alert. Spike detection skips the regular alert schedule entirely, since a fast-moving negative thread can't wait for a digest.
A free tool emails you when a keyword shows up, and it does that part fine. Mentient reads the thread itself: sentiment, urgency, a plain summary, competitor context, and a reply draft. A keyword ping and a read conversation are different products solving different problems, and most Reddit social listening needs fall closer to the second one.