For Small Businesses
The listening stack big brands pay hundreds a month for, rebuilt for teams of one to ten: every mention found, read by Claude, and delivered with a straight answer about what needs doing.
Give your team early warningThe established tools price for departments, with demos, contracts, and onboarding calls attached.
Free tooling skips Reddit, reads nothing for sentiment, and arrives late.
The founder checks mentions when anxiety strikes, which is a schedule crises do not respect.
A small brand's reputation concentrates in a handful of pages; one unanswered complaint carries real weight.
No demo call, no annual contract, no procurement. Card in, monitoring on.
Reddit, news, reviews, and the open web, the same surfaces the enterprise tools charge for.
Sentiment and urgency scored on every mention, so the one thing worth your evening gets flagged.
Type the brand name and go. The first mentions usually arrive before the coffee does.
“Mentient found a viral Reddit thread about us within minutes. We responded the same day and turned a potential PR crisis into a product win.”
Sarah Chen
Head of Marketing, Orbit SaaS
Immediate pings for real problems, a weekly digest for the rest, because you have a business to run.
Watch what customers say about the shop across the street, on Growth plans and up.
A negative spike above your normal pattern triggers an urgent alert, nights and weekends included.
Sentiment trends charted for you, useful the day a partner or lender asks how the brand is doing.
Basic is $65 a month for 1 brand and 3,000 mentions; Professional is $249 for bigger rosters. Both cancel anytime, and neither requires a call with anyone.
The volume is smaller; the stakes per mention are higher. Ten mentions a month means each one is a tenth of your reputation, and knowing about all ten takes five minutes of setup.
No. Our AI writes plain-English summaries and suggests replies. If you can read an email, you can run it.