For Agencies
One dashboard for every client account, AI reading every mention, and white-label reports that ship under your logo. Monitoring becomes a line item you sell instead of a cost you eat.
Per-seat, per-brand enterprise pricing turns ten client accounts into a five-figure line item before anyone's actually read a mention.
An account manager spending Friday afternoon assembling screenshots for a status report is margin walking out the door.
The answer lives across six open tabs, and the question tends to land in your inbox right around 6 p.m.
Clients forgive a slow report. They remember the crisis nobody on the account caught in time.
Multi-client social monitoring means every brand you manage sits in a single dashboard, each with its own baseline, alerts, and history, instead of a separate login per client.
This is white label brand monitoring in practice: scheduled PDF reports and portals carry your agency's branding throughout, while Mentient stays invisible on anything a client actually sees.
Each client gets a read-only view scoped to their own data, which quietly retires the weekly status-update email nobody enjoys writing.
The Agency plan covers 25 brands with unlimited seats, hourly scans, and unlimited retention.
Why now
Monitoring used to be a report you attached to the retainer. It is turning into a question you get asked directly, because clients have noticed that buyers now open a chat window before a search bar. Answering it by hand does not scale past two accounts, and the tools that do scale bill per seat and per brand until the margin is gone. Mentient runs every client in one workspace, scores each mention with Claude, and exports under your logo, so a second question does not cost you a second headcount.
“Mentient found a viral Reddit thread about us within minutes. We responded the same day and turned a potential PR crisis into a product win.”
Defensible scoring with plain-English reasoning attached, which is the first thing a skeptical client tends to push back on.
Baselines learn per client, so a restaurant group and a fintech client don't end up sharing the same alert threshold.
Each client's competitors monitored in the same scan through competitor tracking, so the quarterly strategy deck starts half-written instead of from scratch.
A new client brand goes live in minutes, with no procurement quarter attached to slow down the kickoff.
FAQ
Professional and Agency plans generate scheduled PDF reports with your agency's logo and colors applied. Clients see your brand on every page; Mentient appears nowhere in the document.
Yes, through a read-only portal scoped to their own brand. They see mentions, sentiment, and trends for their account, and cannot see any other client or your agency's internal settings.
Add the brand and it starts scanning immediately, with history backfilling from the first pass. Slots stay flexible inside your plan's brand count rather than locking to a billing cycle.
Agency plans are built around brand count rather than per-seat licensing, so adding another person on your team to review mentions doesn't multiply the bill the way most enterprise monitoring tools do.
Yes. Each client's baseline is learned independently, so what counts as a spike for a high-volume consumer brand doesn't trigger the same alert for a quieter B2B client on the same account team.
No. White-label reports and client portals carry your agency's branding exclusively. Mentient operates entirely behind the scenes on anything client-facing.
Either works. Some agencies sell it as a standalone monitoring retainer, others fold it into an existing social or PR package. The white-label reporting works the same way regardless of how it's packaged on your end.
Typically minutes, not days. Add the brand, keywords, and any competitors, and scanning starts right away with history backfilled, so there's a real baseline before the first client check-in.